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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
53 Surveys

Surveyed on Feb 29, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Fantastic job. Couldn't have asked for a better agent to be practical, asertive, knowledgable, and professional.”

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As stated before, Suzanne went beyond my expectations as an agent and -I would go so far as to say -as a friend. She made this transaction as easy as it could possibly be. At my age, I believe this to be my last move. However, if I did ever need to move again, Suzanne would be the first person I would call!! I can't say enough about her kindness along with her professionalism and knowledge of the business. She's the best of the best!”

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Seller
4.86/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.45/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzanne was totally professional in planning, listing and presenting my property. She managed the negotating of an out of state and somewhat critical buyer and buyer broker extremely well. Suzanne has my highest recommendation as a realtor.”

Surveyed 1 year ago
Represented the Seller
4.98/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.90/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“When I reached out to Suzanne Mason for help, without questions asked, she was more than willing. We came together with a plan an executed it. Will say, Suzanne put in more than 100% when working with us. I will say we had our fair share of ups and downs but we overcame what looked to be a still point. We never gave up in the process. We would discuss it through and sure enough what would you know just like that everything came together as planned. I would recommend Suzanne Mason to anyone in need of Selling or buying Land/Home. She will knock it out of the park!!! She works to get the job done. No questions asked. She did an amazing job for me and my family. Couldn't of been more pleased. I just want to say Thank you once again and I know where I am going in the future. Sincerely, Kurt Powell”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzanne was absolutely terrific with our upscale property and given the complexities with the contract. Would use her services every time.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Beyond expectations. Was very helpful throughout entire purchasing process. Excellent communications throughout process. Always seemed available for questions and concerns. Would highly recommend Suzanne to anyone interested in purchasing a home in area.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzanne is the best when it comes to finding a house esp. in tough environment. She did excellent job and guided us throughout the process. She is fast, knowledgeable, cooperative and highly qualified in her expertise. We really like her and will go again to her in case of our future home needs. She has gained our referrals and respect. Glad we found her and blessed with our first house.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
4.78/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.10/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Suzanne Mason had strong knowledge of the area and worked hard to find a home that checked all of our boxes. She was not pushy and was easy to communicate with. I would certainly use her services again. ”

Overall Rating
4.98/5
Rate based on 53 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience