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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
6 Surveys

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 4 years ago
Represented the Buyer
4.91/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.65/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We appreciated her hustle and willingness to meet. We were delighted to have worked with Stephanie!”

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 4 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“It is my pleasure to recommend Stephanie Last as a real estate agent for any individual or family looking to buy or sell a home. Stephanie is an attentive agent. She made me feel like I was her only client. She returned all phone calls and emails immediately. I am a busy professional, so she did not hesitate to work around my schedule. I never felt neglected or unimportant. She is also highly personable with an engaging personality. Whenever we met, I felt like I was hanging out with a good friend. I had issues dealing with the title company, and Stephanie had great follow through even though she had already been paid for the transaction. She followed up with me many times until the issue was resolved. I know that I can trust her to be on my side and that she will do everything she can to make the home buying/selling process go as smoothly and painlessly as possible. She has a good eye for style and quality. In my opinion, she would also make a good interior decorator. Stephanie is a new agent, but she already had a lot of knowledge in the industry and used her resources as needed. If she didn’t tell you she was new, you wouldn’t be able to tell. In many ways, Stephanie is the perfect agent: hard working, self-motivated, detail-oriented, great with people, good understanding of the local market, and with a network of resources and connections. I’ve bought and sold many houses over the years, but in future real estate transactions, I will only have Stephanie Last represent me. ”

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Stephanie Last was fantastic through the entire process. I appreciated her low stress approach all the while knowing she was on top of everything for me! She handled the details with ease and checked in with me regularly to ensure I was feeling confident in each phase of the process. She even checked on me a few days after my move in to make sure I didn't need anything! I wouldn't have wanted to trust anyone else through this process!!! Stephanie has a way about her that makes you feel comfortable and let's you know she has your back! She was always quick to respond and if she didn't know something, she was quick to find out! She was always patient and never made me feel like a question or request was silly. I felt like I was shopping with my best friend! I couldn't be happier with the process!”

Overall Rating
4.99/5
Rate based on 6 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.94 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience