Client Experience Ratings
“I cannot recommend Nicolena Bertrand enough From the moment we started working together, she impressed me with her professional, market knowledge, and dedication to finding the perfect home for us. Nicolena went above and beyond to understand our needs and preferences, and she was always available to answer our questions and provide guidance throughout the entire process. Her negotiation skills were exceptional, ensuring that we got the best possible deal. Thanks to Nicolena, we are now happily settled in our dream home. If your looking for a realtor who truly cares about their clients and delivers outstanding results, look no further than Nicolena Bertrand.”
“This is our second time working with Nicolena and we couldn t have asked for anything better She was professional, knowledgeable, and she was there for us throughout the entire process. Not only was Nicolena always accessible answering all our questions at anytime but she went the extra mile for us and we are so grateful 10 10”
“Nicolena was excellent, words can not express the amount of gratitude we have for her assistance.”
“Absolutely loved working with Nicolena. She was always available and ready to help answer any questions we had. She was very knowledgeable and was able to help us get an amazing deal. We were so happy with her we had her list our house in the end 10 10”
“We are an active-duty Coast Guard family and were being reassigned to the Houston TX area We had no family friends or connections in the area Nicolena was recommended to me and was a dream to work with I cannot recommend her enough Nicolena was the perfect person to help us and offered us so much comfort in finding the perfect house within our budget She understood the stress of a military move having been through a few herself and cleared her entire schedule for the 5 days we were in town From afar she meticulously walked us through the nuances of buying in Texas we are coming from across the country from the complicated taxes weird energy grid flood zones and safe neighborhoods She is well connected to any resource you might need to include a phenomenal home inspector lending team and insurance agent We found ourselves in a multiple offer situation Her excellent communication and negotiating skills led to our offer being accepted and even negotiated a lower price The entire process was a breeze she was there for us anytime via text email or phone call Nicolena made herself available to attend all inspections walkthroughs in our absence and ensured that we were available to FaceTime with her I cannot stress how HELPFUL she was We know that she is very busy but she always had the time for us even if they were silly questions She continued to be most helpful after closing As we were coming from out of state we were not moving into the home for another 6 weeks She insisted in helping us with anything and everything we might need to include checking on the house helping us find a lawn company to avoid HOA violations and so much more Superior customer service If you need a trustworthy hard-working and an agent that s going to get you into your dream home Nicolena is who you need on your side We cannot thank her enough for the entire experience she is awesome and we are so glad to have been connected with her ”
“Nicolena was great! She was able to answer all my questions and provided good advice while looking for the right home. Would recommend for friends and family!”
“Had a great experience with Nicolena! She’s very attentive and listened to our needs. Highly recommend ”
“Nicolena has been great to work with. We have bought and sold many houses, and she rates as the best realtor we have worked with. To date, she has assisted us in purchasing two properties in Houston. We relocated to Houston in January and bought a rental and then our primary residence. Nicolena sent us updates every day as to what was on the market. She responded to us within minutes of any questions we had. She worked very closely with us until closing on both homes. She is very personable and professional. If you are looking for a highly professional hands-on realtor, her services will serve you very well.”
“Loved working with Nicolena! Took the time to explain to me thoroughly, provided me options, understood my needs, answered all my questions promptly, and kept my updated! Easy to work with extremely helpful and went above and beyond! Would love to work with her again! ”
“Nicolena went above and beyond what we expected a realtor to do. She was so helpful with each step of the way. We recommend her to everyone in the greater Houston area. Thank you so much Nicolena for everything you did to make this a smooth process. ”
“Nicolena was fabulous to work with. She was very professional, personable and efficient. The purchase of our home went more smoothly than I would ever have imagined. Thank you, Nicolena!”
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