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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
19 Surveys

Kennet Manor DR

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan exceeded my expectations by going above and beyond trying to find a house that would meet my daughter s special needs wheelchair accessible . It was a long and difficult process because of certain requirements we had, but Luan always had the time and patience to help us look for the right house and didn t give up. Once we found the house, everything else ran smoothly even when the other party was making things challenging. He is very kind, professional, and knowledgeable. I strongly recommend him, I will continue to use his services in the future if needed. ”

Luan Zhou
Thank you! It was my honor to help

Freestone Avenue

Surveyed 10 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Island Boulevard

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan was great! He was very open and responsive through the whole process.”

Kleinway Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Thonig Road

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“He was on top of everything and even checked in to remind me of to complete paperwork before deadlines. ”

Luan Zhou
Its my pleasure helping you :)

Shady Brook Drive Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“5 stars!!! We would give more if we could. Luan is the best agent out there. Extremely dedicated!”

Luan Zhou
Thank you! It was my pleasure to guide you through the process:)

Rosehedge Court

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan was the most knowledgeable, reliable, easy to work with, and dedicated agent that we have ever worked with. He helped us sell one home and purchase another. We highly recommend Luan! He is literally the best.”

Ames Street

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan is very knowledgeable and easy to communicate. Highly recommended ”

Paddle Fish Place

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan is the best realtor to work with. He has your best interests in mind. He makes sure you end up in the home of your dreams. Thank you Luan for all of your help. Choose Luan!! ”

Luan Zhou
Thank you!

Freestone Avenue

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Ashland Meadow Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan is an amazing realtor that works hard for his clients from start to finish. He has great local knowledge (and a friendly demeanor!) that helped us navigate a fierce and competitive real estate market (Q1 of 2021) to purchase our dream home. If there was any question, he was always available to address our questions and concerns. He made sure that we understood every step that we were taking and what each step meant for our future. We highly recommend Luan as your realtor. If we ever want to purchase or sell again, Luan will be the person we call. ”

Mier Expedition Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Covington Estates Circle

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan was very helpful, knowledgeable and responsive.”

Luan Zhou
Thank you!

Schuler Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Luan really helped a lot to find the right house. We went through quite a bit houses however he insist it has to be right for us. He’s always available for any questions we have. He made sure our transaction is smooth and would highly recommend him to friends. ”

Bellows View Drive

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
5/5
Rate based on 19 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience