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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
26 Surveys

Allston ST

Surveyed on May 10, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was absolutely fantastic - I would highly recommend her to anyone looking to buy or sell in Houston. She helped me find my first home, answered a million of my questions, provided mortgage, repair maintenance referrals, and ensured a quick and smooth close. I can t say enough how great and easy my process was. Thank you Kelly ”

Pebblebrook DR

Surveyed on May 08, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly is an expert in the memorial area and without her knowledge we would have not been able to secure a house in record time during a very competitive time. ”

Rip Van Winkle DR

Surveyed on Mar 18, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great experience. I would recommend Kelly to others selling or buying a home. ”

Albans RD

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Broken Bough DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was absolutely fantastic from start to finish as we moved through the process of selling our home. She was a valuable advisor and advocate and helped us secure a great price through a very smooth transaction. Would highly recommend Kelly to anyone in the market ”

Lamonte LN

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly went above beyond. She listened when I was anxious. ”

Blue Water LN

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was the perfect realtor for our family. She understood exactly what we wanted and the type of communication we desired. My husband and I are two busy professionals with a young child at home. We were serious about looking for a house, but not under any pressure to move immediately. We did not want to waste our time with multiple listings, lots of emails, or any fixer uppers. Kelly tailored our search and her communication to match our needs. She was honest and told us if she didn t think a house was right for us instead of pressuring us to buy something we could afford and may like but not love. When concerned about costs of improvements, she offered to bring her contractor over to give us a true picture of the additional costs of purchasing a home - painting, small improvements, etc. She was available for late night phone calls and any additional information we needed and she is very knowledgeable about the housing market and the buying process. We felt really well taken care of with Kelly. ”

Birnam Glen DR

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly and team were great Communicated well and knowledgeable of the process. Would definitely recommend and use again ”

Lehman Street

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was absolutely incredible to work with When my husband and I started our search for the perfect first home, we had no idea where to start and which neighborhoods we re ideal for our situation. During our very first phone call with Kelly, we knew we had picked the right realtor to help us She was incredibly knowledgeable about the area, helped to ease any concerns that we had, was very honest when we needed her to be, and was the perfect person to help guide us through a relocation situation. We couldn t have asked for a better experience ”

Fidelia CT

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly was very diligent in helping us find our new home. She provided significant support during the new build stage. It was a pleasure working with her.”

14th Street

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly helped us find our first home She was very knowledgeable on comps per neighborhood and invaluable when it came to the offer and escrow process ”

Grassy Hollow Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I just bought a home in a quiet beautiful neighborhood in Houston thanks to my patient and professional realtor Very efficient communication and respectful of my time Love her assistant Stays involved and provides guidance and support in all aspects of the process Made the process fun and effortless Thank you Kelly ”

Marshall Street

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly and Kelly’s Assistant Macy, were beyond limits so amazing! Got me a place within hours, as I had such a stressful work week it was no worries with them! Beyond communicative and so sweet! They deserve any and all happiness to come their way, I look forward to working with them in the future as well as passing on my clientele to them! I hope them both the absolute best!!! :)”

Lawrence Street

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Gessner Road

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Kelly did an excellent job from start to finish! We really appreciate everything she did for us, and we highly recommend her to anyone looking to buy or sell.”

Overall Rating
4.97/5
Rate based on 26 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience