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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
31 Surveys

Surveyed on Apr 05, 2024
Represented the Seller
4.76/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.05/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 4 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I've worked with Karen previously. She did a great job showing us a ton of homes and was always extremely responsive and helpful. The most knowledable realtor out there. She's made the home buying process easy for my wife and I and is always available for any questions. I would 100% use her again and again anytime I need to buy, sell or rent out a house. I highly recommend her.”

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen did a fantastic job as our realtor. We moved from Maryland to Houston and Karen made the very stressful process smooth and easy. As first time homebuyers, we had many questions throughout the home buying process and she took the time to listen to and address all of our concerns. We couldn't have asked for a better agent. We are recommending Karen to all friends and family moving to the Houston area.”

Surveyed 8 months ago
Represented the Seller
4.86/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.45/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 10 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Seller
4.85/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.40/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen was our selling agent she was on our side the whole way. I would trust her to do it again She did extra things to stage the house and suggested a few things we could do that would improve buyer appeal I've sold other homes and this was by far our best realtor experience”

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a first-time homebuyer, I can without question recommend Karen. From dealing with the lender, seller and everyone/thing in between, she knocked it out of the park for me and made it a relatively painless process! She was on top of every step of the process, which was perfect for a first-time buyer like me given my lack of experience and familiarity with each step of the process. Thank you, Karen!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“As a first time homebuyer, I was surprised at how stress free the process was. Karen Jordan is the primary reason why my process was not stressful. From our first meeting, Karen came prepared with a detailed packet and presentation that walked through the whole process and what each step would entail. Additionally, Karen spent the time needed to fully understand myself, my needs, and my wants to make the best recommendations possible. Overall, Karen was prompt with communication, flexible with her schedule, and provided great advice and recommendations. I will not buy my next house without Karen Jordan, and will absolutely recommend her to all my friends and family.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen made the home buying process easy and informative. She also was simply a pleasure to work with and handled the closing day issue as professionally and helpful as possible. Only dealt with Karen, which was an amazing experience! Regarding the issue mentioned previously, Karen stayed in constant communication throughout. Karen was a pleasure to work with. This was very apparent when dealing with a stressful issue the day of closing dealing with a wiring issue. Karen was attentive, worked to find a solution, and reduced the overall stress of the situation. Karen was referred to me by a close friend and I trusted his recommendation. ”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The most important factor for me when hiring an agent is getting a sense that they are a)fighting your corner and b) well known in the local industry to be able to get your offer across effectively Karen was great in every way. We are planning on using her again. Karen provided more local knowledge and information on other home sales than any other agents we spoke to.”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.30/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Great job in helping us get prepared ahead of time and on the day of the open house. Sold it in four days, above list!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Karen guided us through our first home buying experience, and made it feel like we’d done it before. From the showings to the closing process she made sure we were getting what we wanted, and more importantly - she made sure we understood the home buying process. She provided great referrals on home insurance, inspection, repairs, etc. - you name it she’s got it covered! ”

Surveyed 2 years ago
Represented the Seller
4.74/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.55/5
Knowledge
5/5
Communication
4.40/5
Experience
5/5

“As first time home sellers, we felt comfortable during the entire selling process with Karen giving us helpful insight. She was extremely communicative throughout our sale of the house, which put us at ease and made balancing selling our home and moving much less stressful. It was smooth process negotiating with the prospective buyers, and Karen was there the entire process to give us insight and advice.”

Overall Rating
4.94/5
Rate based on 31 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.82 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.98 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience