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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
70 Surveys

Surveyed on Apr 22, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I truly appreciate Jocelyn's knowledge, professionalism, and personal attention. She made the entire process easy and enjoyable.”

Surveyed 7 months ago
Represented the Buyer
4.85/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
5/5
Communication
4.40/5
Experience
5/5

“As new residents to Houston, we were looking for an agent that had exceptional knowledge of the area, could provide guidance on the buying process, and had patience and flexibility to work with us as international clients. Jocelyn Good was recommended to us by friends and she certainly met that bar. Her responsiveness and efficiency allowed us to act on a house very quickly in a very competitive market.”

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn is not only a true professional but a partner. We have used Jocelyn for multiple transactions for years and just like the first, this most recent experience is the same...excellent. Her knowledge of the market and how to navigate negotiations achieves practical, timely and successful results. Whether it be a sale or a purchase, she gets us a deal in days. What impresses us most about Jocelyn is her willingness to roll up her sleeves and make things happen. Within a matter of weeks in deciding to sell our home, she helped us get it ready, listed and sold despite us not being in town the majority of the time. Her responsiveness and proactivity in managing our to-dos makes it so stress free on us.”

Surveyed 9 months ago
Represented the Seller
4.86/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.45/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn helped navigate me through some difficult situations with a potential buyer. She was patient, determined, stayed in contact and worked really hard to resolve the issues. In my opinion, she went above and beyond. I would whole heartedly recommend her to family and friends! She really cares about your needs and getting the job done.”

Surveyed 9 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn made the entire experience of selling our home a pleasure. She was extremely proactive, thorough and a joy to work with. She was able to navigate all aspects with the best attitude and consistently went the extra mile. We have sold many homes throughout the years and Jocelyn is a top tier agent. I could not recommend someone more highly.”

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Overall I am very happy with the support I received for this purchase. I appreciate Jocelyn's hard work and dedication.”

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn was an excellent agent throughout the entire process of our transaction. She is very knowledgeable and friendly, very punctual easy to communicate with and very responsive. She would answer any calls or text messages in a matter of seconds and minutes. She's very professional and knows the area well. We would definitely recommend her and work with her again.”

Surveyed 11 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn was a fantastic realtor! She was insightful, attentive and a great negotiator. I would highly recommend Jocelyn!”

Surveyed 1 year ago
Represented the Buyer
4.86/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.45/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn was very helpful and welcoming from the start. She was patient especially for first timers like us in the US who had a lot of questions. It was extremely important for us to work with someone we can trust as buying a home in Houston is a significant investment. Overall, it was a pleasant experience and we would recommend her to friends and family.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Bought 3 properties sold 1 with Jocelyn and have to thank my lucky star I'd met Jocelyn. Realstate can be stressful but with her always find right answers. Highly recommended”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn was superb to work with. What I loved best was her ability to truly understand our taste and what we were looking for. I would most definitely work with her again. ”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jocelyn did a great job and my experience with selling the home was a very positive one. Jocelyn was very responsive in answering questions and conveying information. Jocelyn negotiated a very strong contract in our favor I couldn't have asked for a better experience”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Securing our new home could not have been possible with out the help of Jocelyn. As newcomers to the Houston area, we were unfamiliar with the local real estate market and the various neighborhoods, but Jocelyn was tremendously helpful and knowledgeable throughout the entire process. From the very beginning, Jocelyn listened carefully to our needs and preferences and worked tirelessly to find us the perfect home for our family. She was always available to answer our questions, provide guidance, and offer valuable insights about the local market conditions. Her expertise and professionalism were evident throughout the entire process, from the initial search to closing. She went above and beyond to make sure that we were comfortable with every aspect of the transaction, and her attention to detail was exceptional. Overall, we couldn't have asked for a better realtor than Jocelyn. She is a true professional who is dedicated to helping her clients achieve their goals. If you're looking for an exceptional realtor in Houston, we highly recommend Jocelyn!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“A realtor in Tyler (where I moved from) recommended Jocelyn and after speaking with her several times before going to Houston, I was sure that she and I would work good together. After viewing over 100 homes, finally found the perfect home for me. Jocelyn has the patience of Job and wasn't pushing me to make a decision before I found the one. She is the BEST. As I said she is the BEST!! Jocelyn always responded quickly to my many questions about different areas for Houston and gave me valuable advise. When finally ready to make the offer, and after inspections showed multiple areas of concern, she negotiated my revised offer and I am sure it wasn't the eariest negotiation but the offer was finally accepted. Thank you Jocelyn for your dedication to my search and all the help you provided.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5
Overall Rating
4.93/5
Rate based on 70 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.87 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience