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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
52 Surveys

Chart DR

Surveyed 6 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Chart DR

Surveyed 6 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She is very good at her job i will definitely use her again ”

Chart Drive

Surveyed 8 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very professional person, ”

Evening Star Court

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“jenny is awesome, this is the 5th deal she has helped us with ”

Lone Star Drive

Surveyed 9 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Morrison Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny was very helpful during the entire process. I was moving from Kansas City to Houston, while selling a house in KC, and she made this part of the process less stressful. Very professional and personable. If I could give more than 5 stars, I would. ”

Lone Star Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“She was so nice and explain everything in a way that we could understood shes the best realtor we ever had ”

Morrison Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny is definitely a class act, and a pleasure to work with! I deal with agents on a daily basis, but Jenny’s knowledge, level of expertise, experience, and kindness is second to none. It has been a true joy to have met and worked with Jenny thus far. Jenny is truly the definition of a “Professional”!”

Chevy Chase Circle

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny is the number 1 realtor in the Houston area! This is our 4th real estate deal with Jenny, and she has become a member of our family. she is extremely professional and honest, and knowledgeable. We are so thankful for her service to help us find the perfect home for us!!! thank you Jenny ! ”

Dale Ridge Lane

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Ms. Gonsalves is the absolute best! She is very knowledgeable, experienced and the definition of a professional. I would never even consider another agent. Buying or Selling, Ms. Gonsalves is who you want on your side!”

Brady Creek Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny was very knowledgeable of the area and current trends. As we were first-time homebuyers, she was very patient and communicated daily while our deal was being made. She made sure we got the best deal possible, and we highly recommend her!”

Stonebrook Lane

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny - How can I even begin describing this wonderful lady, the kind of care, dedication and guidance she provided us through this entire process. After knowing Jenny for many years and after working with her, she is definitely family for us. We had an extremely positive experience working with her when we purchased this home. When we decided to sell, we were sure who to take help from and Jenny graciously accepted the challenge and the rest is history. There are many many instances where we felt we can't thank Jenny enough, especially instances where she went out of her way to do things for us that she never even had to. Selling home in itself is a stress and this stress is compounded when your realtor does not efficiently run the process but trust me, with Jenny working for you, you will always have a peace of mind from beginning to end. I bet you will not find these qualities in many realtors. There was this one special instance when Jenny went about procuring some long delayed documents right in time for closing, without which the closing could have been delayed. Even the buyers realtor was amazed with Jenny's focus and dedication. Another extremely positive aspect about working with Jenny - She knows and has personal contacts across various parties involved in this process that will help streamline the entire journey smoothly without any delays like a range of good mortgage lenders, stagers, contractors etc that she can recommend. Long story short, for all those who are out there looking to buy or sell a home, you need not go any further in search of a good realtor. If you entrust your dream in Jenny's hands, rest assured, she will ensure that your dreams are achieved to a level beyond your satisfaction. Thanks a ton Jenny for making our journey your's too and for ensuring we had many good nights of sleep while you worked hard to put pieces of this challenging puzzle together. Thanks a lot for helping us sell our home.”

Grants Lake Boulevard

Surveyed 4 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny was a pleasure to work with. As before, she has been professional in her dealings and prompt in keeping me up to speed on any and all activities associated with this rental exercise. ”

Adobe Trails Drive

Surveyed 5 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny is simply amazing and the absolute best we’ve ever come in contact with! Matter of fact, she will be our only Realetor going forward. No one else compares! The level of professionalism and kindness we have been shown is unbelievable and not common these days! We are so grateful to have met and worked with Jenny! ”

Chandler Ct Court

Surveyed 5 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jenny had my home rented within two days after it was put on the market. During the entire process she guided us accordingly and kept us informed of the progress. ”

Overall Rating
5/5
Rate based on 52 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience