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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
41 Surveys

Surveyed 9 months ago
Represented the Seller
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 10 months ago
Represented the Seller
4.89/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.55/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 11 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig was terrific at introducing us to the Houston area and familiarizing us with the neighborhoods. He quickly learned the types of homes and features we were looking for and had a strong understanding of our housing needs. Since we were coming from out of town, Craig arranged for several tours to maximize our house hunting each visit. Being first time home buyers, Craig made sure we understood everything in the contract, and the buying process. Everything went smoothly with his help. Overall, Craig was fantastic to work with!”

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig was excellent - he understood the instructions and outs of the sale, and was extremely helpful in guiding me through the closing process. I would love to use him again for future real estate transactions!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig always had our best interests at forefront and listened regarding our criteria. Craig is extremely personable which makes the whole process run smoothly.”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 1 year ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig Manuel has made it incredibly easy throughout the process to purchase a home. When I don't have to think about the process, you know Craig is working intensely behind the scenes to ensure a smooth outcome. In fact, we actually had to pull out of a deal after so much had gone into it and Craig was able to pivot a refocus our search with grace and ease. Within a week, we were closing on another home. Craig is excellent with deadlines! Also, he was great dealing with immigrant Asian parents and kept communications clear, quick, and timely. Aside from doing his job well, he's patient, kind and has a good dad joke every now and then to keep things light. Highly recommend!”

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig Manuel was extremely professional and kind especially while dealing with the buyer, who are immigrant Taiwanese individuals who need additional explanation and care. He made himself available even when inconvenient. What's also important to note is that things run smoothly, which they did, when a lot of the behind the scenes work is happening, which we were not immediately always aware of. But we could tell Craig was working on our behalf even when not directly interfacing with us.”

Surveyed 2 years ago
Represented the Buyer
4.95/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.80/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig was great and very patient!”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig sales skills are more superior to any other agent in this city. He could sell Flex-tape to the owners of Duck tape with how well he can close deals.”

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig was an excellent resource for us as first time home buyers. His experience and knowledge of the Houston area is exceptional. He allowed us to explore different Houston areas while offering great advice about the homes we visited. He completed all paperwork in a timely manner and was always available to answer our questions. We would recommend Craig to anyone looking to buy a home in Houston. ”

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig is truly a gem! I have had the pleasure of working with him on a few transactions and he always shines! I don't know how he can always be one step ahead, but he is! Thank you Craig and the Memorial office for the sale of my first home. I definitely couldn't have done it without you! ”

Surveyed 2 years ago
Represented the Buyer
4.83/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.30/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Seller
4.85/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.40/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Craig was outstanding! We have worked together in the past and he makes every purchase even more enjoyable! Every detail was explained throughout the process and we had an overall perfect experience. I will definitely make sure to recommend to anyone I know looking to buy a new home! Craig knocked it out of the park! ”

Overall Rating
4.97/5
Rate based on 41 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.91 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
4.97 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.99 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience