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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
19 Surveys

Antelope Drive

Surveyed 1 year ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“I loved that my Realtor knew the rules and gently reminded the seller s Realtor of the rule of getting signatures done at an appropriate time and when the seller s Realtor snapped rudely my Realtor continued to stay composed and firm and was supported by her manager because the seller s Realtor didn t want to admit she made a mistake I am glad I had an experienced Realtor who knows rules and caught mistake that made sure it was fixed before proceeding I still have had a few questions since buying my first home and April has helped by answering them ”

Manor Crest Court

Surveyed 1 year ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“If you’re looking for a realtor April Merlos is the best, so stop looking. April was a pleasure and a delight to work with from the time we met her all the way to closing. Very professional and stayed in contact with us through out the process. She’s very much on top of everything and always answered our calls if we had a question. I can’t recommend her enough, so if your selling a home or buying call April Merlos with JLA. ”

Avenue A

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Williams Oak Lane

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“If I could give 100 stars, I would do so with the slightest hesitation. As a realtor, April is the epitome of professionalism. She’s great at communicating with clients, and is very knowledgeable about the market. No matter the circumstances, she always responded to my questions and concerns in a very timely manner. If there was anything, that I didn’t feel sure she made sure my mind was at ease. She took into account all of my concerns about location, school districts, and even the safety of my children. I plan to work with her for all of my real estate endeavors. I highly suggest that anyone searching for a home should work with April. With her it’s not only about business…she’s truly committed to helping her clients have a happy experience and a great home. ”

Kransburg Ridge Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“April was amazing. She was quick with getting documents ready to sign electronically, kept me up to date on All issues, and her communications were excellent and timely. The buyers agent was unusually difficult and April always remained calm and professional while steering our sale to completion. She was there every step of the way, including attending closing and ensuring funding took place on time ( I've never had an agent do this before)! She is a pleasure to work with! I highly recommend you use April as your agent. I can ensure you she will make you very happy!”

Drummond Maple Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“In a crazy real estate market April was able to help us find our dream home and negotiated the price to get us the best deal. She always had our best interest at heart. She was knowledgeable, patient and responsive. She made our tough situation of buying and selling at the same time seem less. We are grateful she made the process of finding our dream home so easy, stress free and fast so we could focus on other pressive issues, like moving! ”

Kings Fall Drive

Surveyed 2 years ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Our experience with April as our realtor was phenomenal. We were purchasing and selling at the same time and needed to sell our home to make the transaction possible. April explained the process thoroughly and prepped us in advance. She was able to get our home under contract in less than 12hours and made the transaction smooth and quick. She was knowledgeable and responsive to all of our concerns. She stayed on top of the closing process to make sure everything would fall into place and we were able to close on time. We are so happy we were successful in selling and April getting us top dollar. . ”

Westhoff Court

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“April was extremely competent and helpful, found us many houses to look at very quickly, and helped us find exactly what we were looking for. She was great at explaining the process and working with the other agent to get us the outcome we desired.”

El Rancho Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Very knowledgeable and patient with the process of finding our home.”

Arlington Street

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“April was very knowledgeable of the process. She was always attentive and always had a great attitude. ”

Chart Drive

Surveyed 2 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Highly recommend , she was very helpful , understanding, knowledgeable and was there every step by step. I am a happy Home owner again. ”

Woodforest Boulevard

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“April was an outstanding realtor for us! She stayed on top of our needs and made sure we found a place we loved! Thank you so much April we will definitely be referring you to our family and friends! ”

Enloe Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“We’ve had another great experience with April as our realtor. Not only did she find us a hidden gem, but it is absolutely our dream home. There were multiple hiccups at closing due to issues with our inspection and she kept us calm and helped us solved the issues that weren’t even her problem. We are so glad we chose her!”

Langkawi Lane

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Every time I had a question, she would have the answer to us quickly. At closing she helped us understand some forms and made sure all information was correct. She also showed a lot of patience whit us as we have a lots of questions. I would highly recommend her to anyone needing a realtor!”

Luca Street

Surveyed 3 years ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“April was very professional, knowledgeable, informative, understanding and kind. She made our difficult situation of needing to find a new home for our growing family far less stressful and easier to navigate. She was very trustworthy and made us feel comfortable and confident in viewing our optional homes. She was quickly responsive to our questions and concerns. Having April as our realtor took away our feeing of going through this process alone and lost. She is the best and we HIGHLY recommend her!!!! ”

Overall Rating
5/5
Rate based on 19 completed surveys.
Start FullStart FullStart FullStart FullStart Full
5 / 5
Start FullStart FullStart FullStart FullStart Full
Competency
5 / 5
Start FullStart FullStart FullStart FullStart Full
Market Knowledge
5 / 5
Start FullStart FullStart FullStart FullStart Full
Communication
5 / 5
Start FullStart FullStart FullStart FullStart Full
Experience